Site Info.
Our Store
Family owned and operated since 1954. Wine is our specialty! Located just off Route 15 in scenic North West New Jersey, at 6 Sparta Ave, Sparta NJ. At this time we do not take orders online, but feel free to call (973)726-0125 or email sales@burkeswine.com to place an order. You can always stop by to see our extensive selection of wine. We aim to please every palate, from the novice to the connoisseur. We also carry liquor, beer, and cordials for all your party needs at consistently low prices. Ask our knowledgeable staff to help you pick the perfect wine for a special person or occasion.
Shipping & Returns
Signature policy:
You must be 21 years of age or older to purchase wine from Burkeswine.com. All packages sent out by Burkeswine.com REQUIRE a signature upon delivery. It is highly recommended that you provide us with a business shipping address for best service. Customer comments on their order such as "Please leave on back porch" or "Please leave at front door" will be ignored! We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the wine! Burkeswine.com is not responsible for violators of this strict age policy.
States We CAN NOT Ship To:
At this time we can not ship to the following states: Alabama, Alaska, Arkansas, Delaware, Indiana, Kentucky, Massachusetts, Mississippi, New Hampshire, New York, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Utah and Vermont.
States We Can Ship To With Restrictions
At this time we can ship to the following states with some restrictions.
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CONNECTICUT: Cannot Ship To Bridgewater, Eastford, Roxbury.
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FLORIDA: Cannot Ship To Lafayette, Liberty, Washington.
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WEST VIRGINIA: Cannot Ship To the zip codes in this list.
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PLEASE NOTE: ALL orders with above listed towns/zip codes will be CANCELED.
Shipping and Transit Times:
Most products are shipped within 2-3 business days. Please note that we cannot guarantee that your order will ship out the same day you place it. The delivery guarantees refer to carrier's commitment once the order has been shipped (left our store). When we receive your order we begin working to pull all the items, pack and get it shipped out. Burkeswine.com does not ship on major holidays and weekends. Tracking information is sent to you via email when the order is processed. Unfortunately, we cannot ship alcohol to P.O. boxes.
Refunds:
All wine sent out by Burkeswine.com is inspected, hand packed and shipped in good condition. Please inspect your package upon receipt for obvious damage during transit. Burkeswine.com is not responsible for breakage after your signed delivery has been made. Burkeswine.com will only accept returns for replacement or refund for the following reasons:
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You received the wrong item.
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The wine you received is corked.
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The wine you received is spoiled (As is tradition in the wine trade, any bottles 10 years or older are purchased at the buyer's risk)
Return Policy:
Once the wine leaves our premises we cannot accept it back as per U.S Federal regulations concerning alcoholic products. Claims can only be made on damaged goods and by following the appropriate steps outlined above.
Privacy Policy
Registration:
No registration is required in order to use this website.
Information Collection and Use:
Burkeswine.com is the sole owner of the information collected on this site. This information is used to contact our customers about the services for which they have expressed interest. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We will never release any account information to anyone outside our business unless our customers give us the authority to do so. Credit card information is not kept on file.
Order Placement:
Private, personal information is collected from you when you place an order. We use this information to properly process your credit card, ship your order, and communicate with you regarding your order. The information is not gathered or kept online, and is used for these purposes only. Your order information is kept securely in case of problems that may arise at a later date regarding your order. We have taken reasonable steps to ensure the confidentiality of the information that you provide. We use an outside shipping company (FedEx) to ship orders. Please be aware that Burkeswne.com is not responsible for the privacy practices of this company. We encourage our customers to read the privacy statements for this company. This privacy statement applies solely to information collected.
Security:
When our order form asks customers for sensitive information, such as name, address and credit card number, we do everything in our power to protect customer-information offline. All of our customers' information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job has access to personally identifiable information.
Q & A
When is the best time to order?
We normally ship orders out Monday - Friday. We prefer to ship Mondays - Wednesdays, this way your order isn't held at the shipping company over a weekend.
How are my shipping costs calculated?
Shipping costs are calculated based on the weight of the items purchased. Rates are also based on the destination and are calculated by FedEx. We will email or call you with the total of the order before we charge your credit card and the order is prepared for shipping.
How are the products packaged?
We use high grade, light weight, crush resistant shipping containers to ensure your product arrives in excellent shape. In most areas of the country, the cardboard can be recycled. Call your local waste management company for their policy.
What if I am not available to receive the package?
It is the customer's responsibility to be present at the time of delivery. If no one is available to receive the package, a subsequent attempt to deliver will be made. Whenever possible, we encourage you to use a commercial business address to assure the fastest delivery time. If subsequent attempts are unsuccessful, your order will be returned to Burkeswine.com. The customer will be required to incur the cost of shipping and handling, regardless of the customer deciding to cancel the order.
How do I claim for damaged goods?
At the time of checkout, shipping insurance is added to the order. You have the option to decline this insurance. By declining, you will be responsible for making any and all claims with the shipper. (FedEx) The customer also needs to file a claim with Burkeswine.com for damaged goods within 3 days of receipt of order. Products should be kept in its original packaging, and will need to be inspected by the shipping company. If you have products shipped to one of the restricted states and they are impounded by your state or shipping carrier, you will be COMPLETELY LIABLE for any damages or loss of product. Please be certain before you get items shipped to you. You will not hold Burkeswine.com responsible for this.
Product Description:
Burkeswine.com attempts to be as accurate as possible with our product descriptions. However, we do not warrant that product descriptions or other content of this site to be error-free.
Sales Tax:
All sales delivered within New Jersey are subject to 6.625% sales tax. For all deliveries outside of New Jersey, the customer is solely responsible for taxes or fees imposed by any taxing authority in the state receiving the delivery.